Important Information Regarding COVID-19
We Are Re-opening!
We hope this letter finds you and your family in good health. Our communities have been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one this has remained the same: our office’s commitment to your safety.
Infection control has always been a top priority in our practice. We follow recommendations and guidelines made by the:
- American Dental Association (ADA)
- Centers for Disease Control and Prevention (CDC)
- and the Occupational Safety and Health Administration (OSHA)
This allows us to make sure that our infection control procedures are up-to-date and enables us to provide the safest environment for our patients and their family members.
We ask that you please be patient and understand that we will do our best to accommodate your scheduling needs as we know many of you are anxious to get back into our office. Existing patients with urgent and/or untreated dental needs are being prioritized at this time. If you have a routine appointment upcoming, please wait for our staff to contact you. We are doing everything we can to get everyone back on track.
During this time, we have implemented additional safety precautions to help protect our patients and staff. Upon scheduling an appointment, you will be asked to answer a brief COVID-19 questionnaire. The same questionnaire will be provided to you via email, and you must bring the completed questionnaire when you arrive for your scheduled appointment.
We will postpone treatment for any patient who has experienced or been in contact with someone who has experienced the following symptoms within 14 days of the scheduled appointment date:
- loss of taste and/or smell
- flu-like symptoms
- difficulty breathing or shortness of breath,
If you are over the age of 65 or have preexisting health conditions (as recommended by CDC) such as diabetes, chronic lung disease or asthma, serious heart conditions, are immunocompromised, or chronic kidney or liver disease, we recommend you do not visit the office at this time.
If you fall into his category but need to accompany a child or family member for a visit, please call our office as we will handle this request on a case-by-case basis.
- We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments.
- Upon arrival at our office, call or text us before entering the office to let us know you have arrived. We will call or text you once the office is ready for you to enter.
- We ask that patients enter the office unaccompanied. For those patients who need a guardian to accompany them, we ask that this be limited to a single family member.
- Every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon entry.
- Please take your temperature the morning of your appointment. We will confirm no fever with a contactless thermometer upon entry.
- High-touch items such as magazines, toys, etc. have been removed in order to maximize our ability to clean and disinfect the office for your safety.
- Clear plexiglass screens (sneeze guards) have been installed at the front test to minimize exposure to airborne pathogens.
- Medical-grade high efficiency particulate arrestance (HEPA) air purifiers have been installed in each treatment room to help improve the air quality in the area for all patients, family members, and staff.
- Our doctor and staff will be wearing all the recommended personal protective equipment (PPE).
Thank you for continuing to be the heart and soul of our dental practice. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Symptoms of COVID-19
For further information, including measures to keep yourself healthy, visit the following links: